WordPress.com Snaps Bloggers
By Rob Safuto on Jan 15, 2007 in Blogging, Social Media | Tags: Annoyance , Blogging , Lesson , Snap , Spam , TechCrunch , Trackback , Wordpress.com
File this one under annoyances that need to go away now!
There’s a service out there called Snap that I despise with a passion. Snap enabled websites have links that display a preview image with a search box when you mouse over an item. These preview images are utterly useless and can actually be damaging to a site if the owner of the site is not careful.
Check the links in the trackbacks on this post over at TechCrunch. Before you do I must warn you that some of the resulting preview images are pornographic and downright disgusting. Unfortunately they make a very powerful point on the dangers of A) Utilizing a useless tool to try and make a few bucks and B) failing to properly protect your site from spam.
The bottom line is that Snap previews equal an unwanted non-value added distraction to your site visitors. Definitely not worth the measly pennies to be earned from the resulting click throughs. And Snap plus comment or trackback spam equals potential disaster as your site visitors might have to wade through pornography to find out what’s happening in the conversation.
I’ve known about Snap for a while and have begun avoiding sites that use this annoying piece of internet junk. So today I was utterly disappointed to discover that WordPress.com has added snap as a feature by default to all existing blogs hosted by their service. Why not just add the feature, broadcast the message that it’s available then let bloggers decide for themselves? Methinks there is a venture capital related revenue strategy being implemented here.
To be fair there were a lot of positive responses (and a few negative ones) to Matt’s feature announcement. Then again, I don’t think 400 positive responses out of 500,000 blogs represents a quorum. Bad move Matt. You should never introduce a feature that changes the UI of someone’s blog in this manner. You should have introduced the feature as indicated above.
I’ll be registering my vote accordingly. My wife has a blog over there and I’m going to start the process of designing her a site on her own domain, probably using Drupal. I know she can turn the feature off, but I think this is going to be the first in a string of non-democratic moves made by the folks at WordPress.com. I hope I’m wrong about that.
For the record. I noticed the problem with the trackback spam on TechCrunch a week ago. I immediately sent an email to editor[at]techcrunch[dot]com informing them of the problem. I have gotten no response from them on the email and the trackback spam still lives. So I can only assume that they’re asleep at the switch. That’s too bad. And it just goes to show that the basics of social media can be ignored by the so called “A-Listers”.
[tags]Social Media, Blogging, Wordpress.com, Snap, Annoyance, TechCrunch, Spam, Trackback, Lesson[/tags]




Bruce Prokopets | Jan 15, 2007 | Reply
I totally agree. I found the tool kinda cool at first, I put it on my blog, and about a week later I just could not stand it anymore. First off, if the screenshot has not been cached, or its not the homepage, you’ll wait forever for the preview to load. 2nd, after the novelty wore off, I realized there is pretty much no value at all to that thing. I think the idea of hovering over a link for some extra info can be useful, but just for a small image preview I really don’t see the point.
wlErik | Jan 16, 2007 | Reply
I enjoy your blog Rob. I recently created a blog at Wordpress. I am a newbie techie and especially appreciate your instructional podcasts. This new feature doesn’t bother me too much yet, but if it does I will disable it.
erik
Rob Safuto | Jan 16, 2007 | Reply
Thanks for stopping by Erik. I appreciate having you on the other side of the conversation.
I’ve been a fan of WordPress.com since they went live with it. I would have preferred that they implemented the Snap feature in the opposite manner, allowing people to turn it on if they wanted to.
It’s certainly a boon for Snap to have access to 500,000 blogs in an instant. Still, I can’t figure out the value of a tool that distracts your users after they click a link.
Matt | Jan 17, 2007 | Reply
Anything worth doing is going to piss some people off. But do know that i didn’t make the decision to turn it on without a lot of thought and without reading thousands of feedbacks on both sides of the fence. I’m sorry that having to check the box for your wife’s blog was enough to make you want to leave, hopefully we would have done enough to overcome that annoyance.
Rob Safuto | Jan 17, 2007 | Reply
I appreciate your point of view Matt. Your team has built a great service that powers so many important blogs. And it’s free. So thank you for that as well.
I’m an idealist when it comes to delivering services such as this and I always think that the user should be asked if they want to opt-in, rather than having to opt-out. Couple that with the fact that I really don’t like or see the value in Snap and you’ve got a perturbed tech blogger.
For a while now my wife has been asking me to fully integrate her blog into the website for her business. This situation gave me the impetus to start that process now.