Awakened Voice

Since we often hear stories of Dell hell in the blogosphere I thought it only proper to write about a positive Dell experience.
About a year ago I purchased a new Dell Inspiron e1405 laptop. About six months into ownership the enter key started to get loose. One day it popped off. I followed instructions in [...]

In my recent discussion with Josh Hallett about corporate responsibility with respect to commenting on viewed blog posts I mention that bloggers should use a channel created by the corporation if they want to ensure a direct response.
In the comments, Josh indicated that some firms don’t have good direct channels. That’s a shame because those businesses [...]

Some might say I’m late on the story that Dell has entered the world of Social Media via their One2One blog. After all, it has been a month since Dell made the public jump into the very warm pool of social interaction on the web. My lateness is by design.
First off, I’ve noticed that the [...]