Awakened Voice

My eyes first started to open up to the rapid development of online communities back in January of 2005 when I was researching the purchase of a new cell phone. While searching for information on a new device I came across a site called Howard Forums.
Run out of Toronto, Canada by Howard Chui, the [...]

In my recent discussion with Josh Hallett about corporate responsibility with respect to commenting on viewed blog posts I mention that bloggers should use a channel created by the corporation if they want to ensure a direct response.
In the comments, Josh indicated that some firms don’t have good direct channels. That’s a shame because those businesses [...]

Most of us are very familiar with web based communities. One of the earliest form of web based communities was the threaded message board or forums. In recent years social networking sites and Wikis have reduced the demand for forum sites as a method of connecting.
That said, plain old forums are still a great way [...]